What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup email notifications for incomplete payments.

    Asked by jetdb on July 04, 2017 at 01:23 PM
    As to submissions, are the messages sent to my email filtered only to status completed payments ? (using the paypal element ..)
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    JotForm Support

    Answered by BDAVID on July 04, 2017 at 01:42 PM

    You can also setup email notifications for incomplete payments, please check this guide: https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email 

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    JotForm Support

    Answered by ashwin_d on July 05, 2017 at 03:06 AM

    Hello jetdb,

    We have received an empty response from you. If you have replied from your email, please click on the following URL to reply again:  https://www.jotform.com/answers/1190816

    Thank you!

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    Answered by jetdb on July 05, 2017 at 03:32 AM

    Hi ashwin_d,

    The reply became private and couldn't be switched back

    now posted to a new thread

    Thanks

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    JotForm Support

    Answered by Jim_R on July 05, 2017 at 04:54 AM

    Thanks for letting us know. I see my colleague already replied to your thread here https://www.jotform.com/answers/1191202

    So, if you have something to add or have a followup question, just continue your correspondence from the thread above to avoid confusion.