Not receiving email notifications.

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    jetdb
    Asked on July 04, 2017 at 01:26 PM
    I have updated the email settings in my form, can you please take a look and see what might be wrong there, just tested, I didn't receive any message
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    BDAVID
    Answered on July 04, 2017 at 01:48 PM

    If you used the "Test Email" button, please note that it will send the notification to the email address setup in your JotForm account, not the one setup as a recipient in your notification. So you need to do a real submission in order to test the notification.

    Also, make sure to check your spam folder, and if you find the notifications there, mark them as NOT SPAM. Let us know if you need more help.

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    jetdb
    Answered on July 04, 2017 at 02:04 PM

    Thanks  BDAVID,

    Yes, found in the spam folder ^^ , and marked them as Not spam