Can't Login. Error:Login failed - AUTOSUSPENDED

  • nazareno
    Asked on July 4, 2017 at 1:34 PM

    Hi, I'm trying to log to my account and always receive the message: Login failed - AUTOSUSPENDED

    Why this happen?

     
  • BJoanna
    Replied on July 4, 2017 at 2:38 PM

    Your account nax_89 is autosuspended by our phishing system because of your [Imported Form] Geocultura - Mapa Cultural de Avellaneda form. 

    Cant Login Screenshot 20

    Login forms are not allowed. It is against our Terms of Use to collect user login credentials.

    Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    I have deleted mentioned form from your account. Your account is not active. Please do not create similar forms. 

    Let us know if you need further assistance.