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araujoskrfotoAsked on July 4, 2017 at 2:09 PM
I already reinstall the app and dont receive notifications.
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Kiran Support Team LeadReplied on July 4, 2017 at 2:44 PM
Could you let us know the phone model that you are using? Also, did you try reinstalling the app on your phone?
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Kiran Support Team LeadReplied on July 4, 2017 at 2:59 PM
It seems your response is not posted on the thread due to some technical issue. Here it is for reference.
iPhone 6. I try in two phones. Yes i reinstall the app.
Unforutnately, I am not having an iPhone to test the app. However, let me check if any of our colleagues with an iPhone could replicate the issue. I am not able to replicate the issue with an Android app. Meanwhile, could you also check the following article that helps in resolving the notifications issue.
https://www.imobie.com/support/notifications-not-working-iphone-ipad.htm
Please get back to us if the issue still persists. We will be happy to assist you further.