I dont receive notificacations on my phone

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    araujoskrfoto
    Asked on July 04, 2017 at 02:09 PM

    I already reinstall the app and dont receive notifications. 

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    Kiran
    Answered on July 04, 2017 at 02:44 PM

    Could you let us know the phone model that you are using? Also, did you try reinstalling the app on your phone? 

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    Kiran
    Answered on July 04, 2017 at 02:59 PM

    It seems your response is not posted on the thread due to some technical issue. Here it is for reference.

    iPhone 6. I try in two phones. Yes i reinstall the app. 

    Unforutnately, I am not having an iPhone to test the app. However, let me check if any of our colleagues  with an iPhone could replicate the issue. I am not able to replicate the issue with an Android app. Meanwhile, could you also check the following article that helps in resolving the notifications issue.

    https://www.imobie.com/support/notifications-not-working-iphone-ipad.htm

    Please get back to us if the issue still persists. We will be happy to assist you further.