What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My published form says "Form not found"

    Asked by mveach on July 04, 2017 at 09:47 PM

    My forms were visable and working fine. Now, they say the form cannot be found.


    I even deleted my old forms and created a new one to no avail.


    I have attached a screenshot of the error.


    Thank you for your help.


    The form URL is https://form.jotform.com/71848739622165

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 04, 2017 at 11:27 PM

    Sorry for the inconvenience.

    Your account was auto suspended by our System and your forms have been disabled. As per manually checked your forms in your account, it seems there are no suspicious forms or guilty fields that are present which violates our Terms of Use. Perhaps this is just regarded as false positive.

    Therefore, I have now re-activated your account. You can now access your forms.

    Let us know if you need further assistance.

  • Profile Image

    Answered by mveach on July 05, 2017 at 12:37 AM

    It is working - thank you very  much.