I receive 3 notifications once a form is submitted

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    vilarda
    Asked on July 05, 2017 at 12:51 AM

    when clients fill out this form, we receive completed form email three times?

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    corupta
    Answered on July 05, 2017 at 01:53 AM

    I cloned your form, and saw that there are three notification e-mails set.

    Once you remove 2 of them and leave only 1, I believe your problem would be solved.

    Also, I suggest you to check out these links.

     

    Explanation of Email Notification and Autoresponder Settings:

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

     

    Setting Up Email Notifications:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

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    WilliamR
    Answered on July 05, 2017 at 01:54 AM

    Hi,

    The reason why you are getting three emails when a user submits your form is because, you actually have three email notifications setup on your account. If you wish to receive one notification only, please remove the other two notifications.

    Hope that helps. Let us know if you have any other concerns.