What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Shall i restore deleted form submission?

    Asked by ambcrecruitment on July 05, 2017 at 06:46 AM
  • Profile Image

    Answered by WilliamR on July 05, 2017 at 09:45 AM

    Hi,

    Can you please give us more details with your situation? This way, we will be able to provide advise based on what result you need to have

     

    Please be informed that once form submission is deleted, there is no option on recovering it. You may try recovering the data by the options below:

    1. Revision History Tool - You may use this tool and revert your form to a previous saved point. It will restore the previous submission data as well. But this does not cover submitted data after the last saved version of form.

    User guide: How-to-view-form-revision-history

     

    2. Import Data application - Another way to regain the submission data is via the submission email. You can review the submission sent email of your form in your sent email history logs and then use our Import Data app to add them into the submissions panel again.


    User guides: 
    How-to-View-All-Your-Form-Email-History
    Import Data App - Instruction

    Hope this helps.