- speedismAsked on August 07, 2012 at 05:53 PM
I created a new form for a client's website, supersing one we had been using. The e-mail address the client provided was not recieving forms, so we revered to address used on the old form and everything works again. While the new e-mail address was linked to the form, I only recieved one submission notification on jotform, which is a low volume of expected submissions. Is it possible for you to check your logs and ensure there are no submissings between August 6 9:00pm eastern to August 7 noon eastern that were missed? Thanks!
The form is formID=22187820368155
- JotForm SupportliyamAnswered on August 08, 2012 at 03:25 AM
According to your submissions page, there were no submissions between the date and time you have stated. You can check your submissions page by doing the following steps:
1. Click My Forms
2. Select the Form in the list of forms
3. Click Submissions on the tool bar
If you have other questions, please do let us know.