What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Change Account Holder Info

    Asked by infogroup on July 05, 2017 at 11:42 AM

    Hey Jotform, 

    Is there a way to change the info associated with the account on the website or is it something you have to do on the backend? 

    Can you please change the name and email associated with my account to

    Kyle Bak


    Thank you!

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    JotForm Support

    Answered by John_Benson on July 05, 2017 at 01:42 PM

    If you're referring to change account username, we can do it for you. Only admin and supporters can change the account username. 

    Please provide 2 or more unique name without space, hyphens, or symbols. You can also check the availability on the signup page. To do that, please go to this link: https://www.jotform.com/signup/

    We'll wait for your response. Thank you.