How to Change Account Holder Info

  • infogroup
    Asked on July 5, 2017 at 11:42 AM

    Hey Jotform, 

    Is there a way to change the info associated with the account on the website or is it something you have to do on the backend? 

    Can you please change the name and email associated with my account to

    Kyle Bak

    kyle.bak@infogroup.com

    Thank you!

  • John_Benson
    Replied on July 5, 2017 at 1:42 PM

    If you're referring to change account username, we can do it for you. Only admin and supporters can change the account username. 

    Please provide 2 or more unique name without space, hyphens, or symbols. You can also check the availability on the signup page. To do that, please go to this link: https://www.jotform.com/signup/

    How to Change Account Holder Info Image 1 Screenshot 20

    We'll wait for your response. Thank you.