What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need help with an email notification

    Asked by supremecolor on July 05, 2017 at 12:43 PM

    This is absolutely ridiculous. I have sent multiple requests for help, yet I do not hear anything back nor do I see my question on the forum page. We pay for this account and I am very frustrated that I am not receiving a response in order to resolve my issue. I am wasting valuable time trying to fix a problem that could possibly be a glitch. DOES ANYONE KNOW HOW TO CONTACT JOTFORM???

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    JotForm Support

    Answered by Jan on July 05, 2017 at 01:56 PM

    Sorry for the inconvenience. I already posted a reply on your threads. Please refer to these links:

    https://www.jotform.com/answers/1191437

    https://www.jotform.com/answers/1191508

    The best way to contact us is through this Support Forum. You may also contact us via email at support@jotform.com.

    Thank you for your patience.