I am not receiving the notification emails for my form submissions. Why?

  • deantay432
    Asked on July 5, 2017 at 3:08 PM

    I am not receiving the notification emails for my form submissions.

  • Kevin Support Team Lead
    Replied on July 5, 2017 at 4:40 PM

    I have checked your account email history and I can see emails are being sent without any problem, you could also check the email history on your end by following this guide: How-to-View-All-Your-Form-Email-History

    I would recommend you to check this guide that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    If the issue persists, please try setting up an SMTP sender, if you are using Gmail, this guide will help you: How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP

    Hope this helps.