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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why am I not receiving email notifications?

    Asked by deantay432 on July 05, 2017 at 03:08 PM

    I am not receiving the notification emails for my form submissions.

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    JotForm Support

    Answered by Kevin_G on July 05, 2017 at 04:40 PM

    I have checked your account email history and I can see emails are being sent without any problem, you could also check the email history on your end by following this guide: How-to-View-All-Your-Form-Email-History

    I would recommend you to check this guide that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    If the issue persists, please try setting up an SMTP sender, if you are using Gmail, this guide will help you: How-to-Use-Your-Gmail-Account-as-Your-Email-Sender-via-SMTP

    Hope this helps.