I created a form for my consumers to make payments and it is giving an error which states" you do not have permissions to make this api call."

  • PUREGEMZ
    Asked on July 5, 2017 at 4:20 PM

    Please contact me via phone or email.  I have consumers attempting to submit payments.

    pure.gemz16@gmail.com

  • aubreybourke
    Replied on July 5, 2017 at 4:35 PM

    I see you are using the PayPal Pro integration. This is different than the regular PayPal standard integration. The pro version requires a pro subscription, which i assume you dont have. 

    Can you please get back to us so we can troubleshoot?

  • PUREGEMZ
    Replied on July 5, 2017 at 4:37 PM

    Thank you so much for responding! Ok what do I need to do?

  • aubreybourke
    Replied on July 5, 2017 at 4:41 PM

    You will need to setup a regular account with PayPal (unless you have a PayPal account already). Then you will have to use the standard PayPal integration.

    Sorry looks like you have to delete the Pro form you made. And do it all over again for your standard setup.

    Here's a guide to help you:

    How to Integrate Form with Paypal 

  • PUREGEMZ
    Replied on July 5, 2017 at 4:41 PM

    Can I simply change it to the standard integration? If so how do I go about doing that?

  • PUREGEMZ
    Replied on July 5, 2017 at 4:44 PM

    Okay I'll give it a try.  Can you send me the link to add the paypal standard?

  • PUREGEMZ
    Replied on July 5, 2017 at 4:50 PM

    Can I use the paypal payment template form or do I need to create a blank form?

     

    As another option can I add it as a from element on my existing membership application page?

  • aubreybourke
    Replied on July 5, 2017 at 4:58 PM

    In the builder on the right hand side you will see a tab that says "Payments". You simply select PayPal and drag it over onto your form:

    I created a form for my consumers to make payments and it is giving an error which states you do not have permissions to make this api call Screenshot 20

  • PUREGEMZ
    Replied on July 5, 2017 at 5:23 PM

    It is giving me a message stating " this integration has not yet been configured.  Run the wizard for configuration." 

  • PUREGEMZ
    Replied on July 5, 2017 at 6:15 PM

    Do I need to embed? If so how do I go about doing that?

  • jonathan
    Replied on July 5, 2017 at 7:38 PM

    I reviewed your form and I found that the Paypal payment settings have a wrong configured Paypal account.

    I created a form for my consumers to make payments and it is giving an error which states you do not have permissions to make this api call Screenshot 20

    The Paypal account should be in an email address like format. Please review and update the payment settings. It should work once the correct paypal account is provided.