How can we apply for the non-profit discount

Question in response to:

"Apologies for the inconveniences this may have caused to you. 

Please, do note that there is a limit on the number of active forms an account can have, since your account was created before the limit was applied, you were grandfathered so your forms were still active. However, if you need to create more forms you will need to disable/archive some of your forms until you reach less than 25 forms (the limit for bronze accounts). 

If you would require to create more forms and still keep your forms active, then you will need to upgrade to the next plan, you could check the limits on our pricing page: https://www.jotform.com/pricing 

Please, do note that if you decide to upgrade, you will be credited with the un-used time of your current subscription. 

If you have any question, let us know."

Our organization is a non-profit 501(c)(3).

According to what was answered, to continue using your service, we would need to upgrade to the next package.

The next package is $39/mo. We payed for a year in advance and somehow got cut off (grandfathered) in from the previous pricing you had.

What do we need to do to convert our account to the non-profit status and receive the discount?

The discount will actually put us back at the price we are currently paying anyway after we "upgrade".

Thanks for the assistance, we would like to resolve this ASAP

username: victoryjoplin

The form limit only applies to active forms.  If you archive or disable a form, it will no longer count towards the limit.  There is no need to delete forms.

Here is how to apply for the discount: