Search submissions and scroll submissions left to right disappeared in submissions page

  • maryhm
    Asked on July 5, 2017 at 6:00 PM

    As of yesterday, both of these features disappeared from my forms!! Help!

  • Kiran Support Team Lead
    Replied on July 5, 2017 at 7:31 PM

    I have checked the submissions page of the JotForm provided and see that it is displayed normally. The search box and the scroll bars all appeared fine at my end. I have cleared the form caches for your account. Could you check once again by using another browser as well?

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • maryhm
    Replied on July 5, 2017 at 7:36 PM

    No search bar and no left/right scroll still.

     

    Search submissions and scroll submissions left to right disappeared in submissions page Image 1 Screenshot 20

     

  • Kevin Support Team Lead
    Replied on July 5, 2017 at 9:44 PM

    I have just checked using the form you provided and I could see the same like my colleague, search bar and bottom scroll bar are showing up just fine on my end. 

    May be possible that this is a cache issue, could you please try to connect to a different network and use your browser in incognito mode

    Please, let us know how it goes.