I created a couple of forms but can't seem to get the confirm email to work properly

  • ge01734
    Asked on July 5, 2017 at 6:29 PM

    When I fill out the form, the confirm email does not work properly. I attached to views of the issue. I want to use the same address as the address used to place the order, but when I type another email address it accepts, even though I have the rules set to have it match the email address used to placed the order.

    Also, even though I have confirm email address )required), when you refresh the page the asterisk goes away

     

    Thanks,

     

    Don

     

  • David JotForm Support Manager
    Replied on July 5, 2017 at 8:02 PM

    I just checked your form, and it did not let me put a different email address:

    I created a couple of forms but cant seem to get the confirm email to work properly Image 1 Screenshot 20

    Is there any specific browser you are using? Please let us know, so we will try it, and see if the issue reproduces.

  • ge01734
    Replied on July 5, 2017 at 8:43 PM
    Yeah, It's working now I found he solution on your site. I appreciate your
    response so soon.
    Thanks,
    Don
    ...