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  • Profile Image

    I created a couple of forms but can't seem to get the confirm email to work properly

    Asked by ge01734 on July 05, 2017 at 06:29 PM

    When I fill out the form, the confirm email does not work properly. I attached to views of the issue. I want to use the same address as the address used to place the order, but when I type another email address it accepts, even though I have the rules set to have it match the email address used to placed the order.

    Also, even though I have confirm email address )required), when you refresh the page the asterisk goes away

     

    Thanks,

     

    Don

     

    Page URL:
    https://gearrex.com/pages/30-days

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    JotForm Support

    Answered by BDAVID on July 05, 2017 at 08:02 PM

    I just checked your form, and it did not let me put a different email address:

    Is there any specific browser you are using? Please let us know, so we will try it, and see if the issue reproduces.

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    Answered by ge01734 on July 05, 2017 at 08:43 PM
    Yeah, It's working now I found he solution on your site. I appreciate your
    response so soon.
    Thanks,
    Don
    ...