What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving email notifications

    Asked by karenlevent on August 08, 2012 at 03:32 AM



    Please could you check why I am not receiving the email notifications I have set up on the following form: http://form.jotformeu.com/form/22201548469353


    Thank you



    Page URL:

  • Profile Image

    Answered by pinoytech on August 08, 2012 at 06:16 AM


    Sorry for the inconvenience that may have caused.

    Your email address is in our bounce list upon checking. I have remove it for you and it should be working fine by now.

    Here's the reason:

    Reason(s) : 5.3.0 - Other mail system problem 554-'Email rejected due to security polic=ies - MCSpamSignature.sa.29.2 - http://www.mimecast.com/knowledgebase/KBID1=0473.htm#554'

    If you need further assistance, feel free to contact us anytime.

    Thank you!