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  • Profile Image

    Not receiving email notifications

    Asked by karenlevent on August 08, 2012 at 03:32 AM

    Hi

     

    Please could you check why I am not receiving the email notifications I have set up on the following form: http://form.jotformeu.com/form/22201548469353

     

    Thank you

     

    Karen

    Page URL:
    http://form.jotformeu.com/form/22201548469353

  • Profile Image

    Answered by pinoytech on August 08, 2012 at 06:16 AM

    Hi,

    Sorry for the inconvenience that may have caused.

    Your email address is in our bounce list upon checking. I have remove it for you and it should be working fine by now.

    Here's the reason:

    Reason(s) : 5.3.0 - Other mail system problem 554-'Email rejected due to security polic=ies - MCSpamSignature.sa.29.2 - http://www.mimecast.com/knowledgebase/KBID1=0473.htm#554'

    If you need further assistance, feel free to contact us anytime.

    Thank you!