Why My form say IP was ban ? Please help me to fixed it , thanks!

  • Lakatsa
    Asked on July 5, 2017 at 11:48 PM
  • John_Benson
    Replied on July 6, 2017 at 2:45 AM

    Your account was suspended because the form ID: 71853925080459 is asking for Facebook User Login information. As per our terms, collecting sensitive information is not allowed here in JotForm. 

    We can activate your account back in good status if you let us delete the form or the guilty fields. 

  • Lakatsa
    Replied on July 6, 2017 at 6:02 AM

    thats no idea, please sell it and let me can entry and build one, thanks

  • Lakatsa
    Replied on July 6, 2017 at 6:04 AM

    please del this forum if it have problem, thanks 

  • Welvin Support Team Lead
    Replied on July 6, 2017 at 9:40 AM

    I have just reactivated your account. Please check again. Please make sure to adhere to our terms of use (http://www.jotform.com/terms/). Otherwise, we cannot reactivate your account the next time. 

  • Lakatsa
    Replied on July 6, 2017 at 10:39 AM

    yes, Im make sure to adhere to jotform terms of use . Please help me to reactive my account thanks a lot :)

  • lakatsa
    Replied on July 6, 2017 at 10:47 AM

    Can whitelist my ip 116.49.241.99 ? I still can't login with my home computer 

    after this , can help me to del this message with ip because of network security, thanks a lot!

  • Welvin Support Team Lead
    Replied on July 6, 2017 at 11:53 AM

    I have whitelisted the IP. Please check again.