What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why My form say IP was ban ? Please help me to fixed it , thanks!

    Asked by Lakatsa  on July 05, 2017 at 11:48 PM
    Page URL:
    https://form.jotform.me/71853925080459

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    JotForm Support

    Answered by John_Benson on July 06, 2017 at 02:45 AM

    Your account was suspended because the form ID: 71853925080459 is asking for Facebook User Login information. As per our terms, collecting sensitive information is not allowed here in JotForm. 

    We can activate your account back in good status if you let us delete the form or the guilty fields. 

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    Answered by Lakatsa  on July 06, 2017 at 06:02 AM

    thats no idea, please sell it and let me can entry and build one, thanks

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    Answered by Lakatsa  on July 06, 2017 at 06:04 AM

    please del this forum if it have problem, thanks 

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    JotForm Support

    Answered by Welvin on July 06, 2017 at 09:40 AM

    I have just reactivated your account. Please check again. Please make sure to adhere to our terms of use (http://www.jotform.com/terms/). Otherwise, we cannot reactivate your account the next time. 

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    Answered by Lakatsa on July 06, 2017 at 10:39 AM

    yes, Im make sure to adhere to jotform terms of use . Please help me to reactive my account thanks a lot :)

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    JotForm Support

    Answered by Welvin on July 06, 2017 at 11:53 AM

    I have whitelisted the IP. Please check again.