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    Browser is getting freeze when I edit any of my forms.

    Asked by voldis on July 06, 2017 at 10:13 AM

    i  have a message: "It seems that the script executed on this page is busy or not responding.You can stop it now, open the script in the debugger or let the script continue its work.

    Scenario: https://eu.jotform.com/build/static/js/bundle.2d227a6b.js:1 "

    please help me. thanks. Vlad

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    JotForm Support

    Answered by aubreybourke on July 06, 2017 at 10:30 AM

    I cannot reproduce the error here. I cloned your form and it works for me:

    https://form.jotformpro.com/71863912323961

     

    The error you are receiving comes from your web browser.

    #1. Please let us know what browser you are using? 

    #2. As a test could you try using another browser to see if you can edit your forms?

     

     

     

  • Profile Image

    Answered by voldis on July 06, 2017 at 10:44 AM
    I use firefox last (54), chrome last ver and firefox for linux...no
    result...
    ------ Исbr/>одное сообщение ------
    От: "JotForm"
    Кому: voldis.mail@gmail.com
    Отправлено: 06.07.2017 17:30:42
    Тема: Re: I can not edit my forms
    ...
  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 06, 2017 at 10:53 AM

    Sorry I dont quite understand.

    When you say no result, does that mean you are not getting this error on Chrome and Firefox for Linux? But you are getting it on Firefox for Windows?

     

  • Profile Image

    Answered by voldis on July 06, 2017 at 11:43 AM
    I try to edit my forms. I always get an error (...). I tried it using
    both Firefox for Windows, also using Chome for Windows, and also using
    Firefox for Linux Os Elementary.No browser opens my forms for editing.I
    assume an error in the script of the page since I get such a message.
    ------ Исbr/>одное сообщение ------
    От: "JotForm"
    Кому: voldis.mail@gmail.com
    Отправлено: 06.07.2017 17:53:34
    Тема: Re: I can not edit my forms
    ...
  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 06, 2017 at 11:53 AM

    And are you are trying to open the builder like this:

     

    It looks like it could be a bug. I will submit it to the development team.  And they will decide on a course of action. You will be notified of any progress via this thread.

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    Answered by voldis on July 06, 2017 at 12:43 PM
    yes, of course. I select element, brouser try ti open and showe me
    message:
    ------ Исbr/>одное сообщение ------
    От: "JotForm"
    Кому: voldis.mail@gmail.com
    Отправлено: 06.07.2017 18:53:36
    Тема: Re: I can not edit my forms
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 06, 2017 at 02:26 PM

    I have been testing your forms and I can see the browser is getting freeze on my end while editing any of your forms. 

    I have been testing on Firefox and Chrome, on both browsers I have experienced the same. I will update the ticket that has been opened, we will get back to you as soon as possible. 

  • Profile Image

    Answered by voldis on July 07, 2017 at 04:43 AM
    hello,
    now all work very well! thank you for your work and your service. have a
    great day. Vlad
    ------ Исbr/>одное сообщение ------
    От: "JotForm"
    Кому: voldis.mail@gmail.com
    Отправлено: 06.07.2017 21:26:53
    Тема: Re: Browser is getting freeze when I edit any of my forms.
    ...