What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Transaction rate for credit cards

    Asked by Laura Zacheus  on July 06, 2017 at 11:48 AM

    Could you please tell me, if we create a form using JotForm and want to enable it to take credit card or paypal payments, what is the fee per transaction?


    Any guidance is appreciated. 


    Thank you!

  • Profile Image
    JotForm Support

    Answered by Mike_G on July 06, 2017 at 01:31 PM

    If you are planning to collect credit card payments and at the same time allow the respondents to have the option to pay via PayPal, then I suggest you check our PayPal Pro payment integration.


    Please be informed that we do not encourage our users to collect credit card information through regular form fields but only through our available payment integrations. (Please see our Terms)

    As for how much it would cost you if you are planning to collect payments with your form, our Starter plan (free) only has 10 allowed payment submissions every month. And if you are expecting more than that number each month, I suggest you upgrade to any of our available plan subscription which you can see on our pricing page.

    Our rates are pretty affordable, especially if you choose to upgrade to the yearly or bi-yearly.

    If you have other questions or concerns, please do not hesitate to contact us again anytime.