What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have an extra box that is popping up on my form 'click to edit this text' -

    Asked by pristinescreens on August 08, 2012 at 11:35 AM

    How do I get rid of this?? Please help! Thanks in advance! It is the first 'Click Here' on the page.

    Page URL:
    http://www.pristinescreens.com/custom-orders/custom-branding.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on August 08, 2012 at 01:06 PM

    The source of your web page contains two instances of the code that invokes the Information Request Form lightbox when Would you like ALL of the above? Click here! is clicked. Removing this block of code from the page should solve the problem.

  • Profile Image

    Answered by pristinescreens on August 09, 2012 at 10:44 PM

    Thank you! I will try that.