Received a payment from the form, but no submission displayed

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    Asked on July 06, 2017 at 02:35 PM
    I am using jotform with paypal.  I have someone who as registered.  The payment came through but my form shows no registrations.  Here is the link.
    Please help asap.  This form is live.
    Thanks for your time.
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    Answered on July 06, 2017 at 03:20 PM

    I have checked your Jotform and see that there are no submissions available. However, I notice that there are two incomplete submissions. Could you check if the payment received from your Jotform form to confirm? As I tried to submit the form, it is redirected to PayPal without any issue at my end.

    Also, please go through the FAQs of incomplete PayPal submissions to check the IPN status in the IPN settings page.

    Please get back to us if you need any further assistance. We will be happy to help.