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    My website links result in errors but the forms themselves are up an working

    Asked by impactgumc on July 06, 2017 at 04:20 PM

    When you goto our site www.gumcrol.com and click on forms and then click on the forms it gives us an error message. But i have sent the link via text and it still works. I have tried to reset the link and it was fine but on the website it continues to give me the error signal


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    JotForm Support

    Answered by AIDAN on July 06, 2017 at 04:45 PM

    I have examined the links that you kindly pointed us to, and the first link (2017 Adult Volunteer Form) points correctly to a form, but the second one (2017 Student Volunteer Form) doesn't, which explains the message you receive when you click on it.

    Please note that, in order to resolve this issue, the following webpage on your website needs to be edited: https://www.gumcrol.com/about

    Please consider reaching out to the folks that maintain your website, in order to have them update the form links to make sure they correctly point to the forms in question.

    I hope this helps. If you need further assistance please let us know. Thank you.