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KatieAsked on July 6, 2017 at 5:11 PM
I am not receiving emails from the form submissions.
The people submitting the emails are not receiving copies of their submissions.
I cannot login to our account and I am not receiving a password email to reset my password.
Our account is under gracefinance@gracechurchlive.com
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David JotForm SupportReplied on July 6, 2017 at 5:32 PM
I checked the email logs for your account and it does look like both form emails and the password reset email are sending. Check your spam/junkmail folder to ensure they are not being filtered there.