Submission emails not working

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    Katie 
    Asked on July 06, 2017 at 05:11 PM

    I am not receiving emails from the form submissions.

    The people submitting the emails are not receiving copies of their submissions.

    I cannot login to our account and I am not receiving a password email to reset my password.

    Our account is under gracefinance@gracechurchlive.com

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    david
    Answered on July 06, 2017 at 05:32 PM

    I checked the email logs for your account and it does look like both form emails and the password reset email are sending.  Check your spam/junkmail folder to ensure they are not being filtered there.