- KatieAsked on July 06, 2017 at 05:11 PM
I am not receiving emails from the form submissions.
The people submitting the emails are not receiving copies of their submissions.
I cannot login to our account and I am not receiving a password email to reset my password.
Our account is under email@example.com
- JotForm SupportdavidAnswered on July 06, 2017 at 05:32 PM
I checked the email logs for your account and it does look like both form emails and the password reset email are sending. Check your spam/junkmail folder to ensure they are not being filtered there.