What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hide fields in autoresponders email

    Asked by howardballinger on July 06, 2017 at 08:43 PM

    Sorry, I know there's an option for this, "hide question on response email if answer is blank" but I can't find it now. Please remind me what screen it's on. As it is my response emails don't show the un-answered question, and I need them to list ALL my questions.

    Thanks  -- Howard Ballinger

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    Answered by WilliamR on July 06, 2017 at 11:25 PM

    Hi,

    Yes, there is a way to hide blank fields in your autoresponder or email alerts. Here's a guide on how to do it.
    https://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts

    Hope that helps. Let me know if you have any other concerns.