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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Autocomplete Addresses are not working

    Asked by Jashy on July 06, 2017 at 09:24 PM

    On my form when I choose one of the many options for Autocomplete Address, it does not fill it out. I have to manually put it in every time and it still does not give me any options, do you know how this can be fixed?

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    JotForm Support

    Answered by Chriistian on July 06, 2017 at 11:50 PM

    I checked your forms in your account (Jashy) but I can't seem to locate the Autocomplete Address widget on either one of your forms. Can you please tell us which form or provide us the Form URL which you are encountering the issue?

    We'll wait for your response.

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    Answered by Jashy on July 06, 2017 at 11:58 PM

    I would like to have it on my forms, but I cannot put it on there if it does not work. I temporarily put it on there, tested it out, but it did not work. When do you think it will start working?

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    Answered by Jashy on July 07, 2017 at 12:43 AM
    I would like to put the Autocomplete address on the site but will not do that unless it does work. Do you know when exactly it will start working again?
    Jake Shvilly
    Director of Operations
    o: (703) 652-4375
    d: (703) 652-4372
    a: 1911 N. Fort Myer Dr. Suite #300 Arlington, VA 22209
    w: FederatedRealty.com e: Jake@FederatedRealty.com
    [http://cdn2.hubspot.net/hubfs/184235/dev_images/signature_app/facebook_sig.png] [http://cdn2.hubspot.net/hubfs/184235/dev_images/signature_app/twitter_sig.png] [http://cdn2.hubspot.net/hubfs/184235/dev_images/signature_app/linkedin_sig.png]
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    JotForm Support

    Answered by Chriistian on July 07, 2017 at 02:09 AM

    As far as I know, there are no issues with the Autocompleted Address widget at the moment. We haven't received similar reports from JotForm users that it is not working on their end. 

    I also checked it on my sample form and it is working fine. The widget auto-complete the address field as I've typed and selected a location from the suggestions.

    To make sure that it would work on your end, you need to add the Google Maps API key in the widget settings.

    Here's my Test Form: https://form.jotformpro.com/71871548675975. You can check it and let us know if you need further assistance.