What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am unable to preview the form I am working on.

    Asked by thomasmccullagh on July 06, 2017 at 09:42 PM

    I am unable to preview the form I am working on. says that the form is disabled.

    This is a re-post of a comment on Understanding Your Account Usage and Limits

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    JotForm Support

    Answered by jonathan on July 06, 2017 at 11:57 PM

    Our Phishing detector have auto disabled your form due to suspected Loan Application form that violates our Terms of Use.

    Can you please provide us more details like your website where the form was used?

    We will review this further. Once we can confirm that it was a mistake to disable the form we will reactivate the account and forms.

    Thank you.


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    Answered by thomasmccullagh on July 09, 2017 at 11:10 PM

    The name of the website is 'thepropertyeducationcompany.com' and we are a mortgage broker. The form will be used to collate the relevant information from our clients so that we may assist with a loan application. 

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    Answered by WilliamR on July 10, 2017 at 12:26 AM

    After a careful review on your form, we have found out that the form is not violating our terms of use.

    I have now reactivated your account. Should you have any other concerns, feel free to contact us anytime.