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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hello i cant find the incomming mails. in the file Archive

    Asked by bellevuemarknad on July 07, 2017 at 05:07 AM
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    JotForm Support

    Answered by liyam on July 07, 2017 at 08:58 AM

    If I'm not mistaken, what you mean by incoming mails, are the email notifications? If so, I checked your email alerts history but I could not find any issue with it. The history shows that all emails were sent properly. With this, please check your spam folder if all the emails would have landed there instead. 

    You may also review your email activity history in order to understand/view the status of your forms' email alert deliveries. You can refer to this guide for more information: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Please get back to us if you have other questions or concerns. If I am misunderstanding your question, please let us know as well. 

    Thanks.