What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My mailadress is in your bounce list

    Asked by Heschti on July 07, 2017 at 05:27 AM

    what does it means and how can i change it?

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    JotForm Support

    Answered by Kiran on July 07, 2017 at 10:33 AM

    Generally, the email addresses are added to the bounce list when the emails sent are failing repeatedly due to any reason. When the email address is on the bounce list, the email notifications will not be sent. I have now removed your email address from the bounce list and you should be able to receive the emails without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    Please get back to us if you need any further assistance. We will be happy to help.