- HeschtiAsked on July 07, 2017 at 05:27 AM
what does it means and how can i change it?Page URL:
- JotForm SupportKiranAnswered on July 07, 2017 at 10:33 AM
Generally, the email addresses are added to the bounce list when the emails sent are failing repeatedly due to any reason. When the email address is on the bounce list, the email notifications will not be sent. I have now removed your email address from the bounce list and you should be able to receive the emails without any issue.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
Please get back to us if you need any further assistance. We will be happy to help.