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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to verify my email address

    Asked by Alison  on July 07, 2017 at 09:05 AM

    I am attempting to register as a user as I take over for a departing coworker and when I try to verify my email address a screen pops up saying email not valid. Thanks! 

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    JotForm Support

    Answered by AIDAN on July 07, 2017 at 12:13 PM

    I have looked for accounts associated with your email address and I found one with the username "aboelman".

    Please note that this account is active, and ready for you to access and use. You do not need to perform any further actions regarding the email validation.

    I hope this helps. If you need further assistance please let us know. Thank you.