My form is giving a connection error

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    nildamedya
    Asked on July 07, 2017 at 11:16 AM

     

    My form is giving a connection error. Can you help me please?

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    david
    Answered on July 07, 2017 at 01:23 PM

    I checked your page and the form is loading on my end:

    If this is still not the case on your end, let us know and we will take another look.

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    Murat Albayrak
    Answered on July 08, 2017 at 01:51 AM

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    ashwin_d
    Answered on July 08, 2017 at 03:37 AM

    Hello Murat,

    Have you removed JotForm from your webpage already? I did check your website and though there is a form embedded but it is not JotForm. Please check the screenshot below:

    We will wait for your response.

    Thank you!

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    nildamedya
    Answered on July 08, 2017 at 04:13 AM
    Yes i have to remove it. My clients could not send files.
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    Welvin
    Answered on July 08, 2017 at 05:29 AM

    It is likely a network/ISP problem. We have a similar problem before with providers like Turkcell and KabloNet. Please try this form URL instead of the original that is provided by the form builder; https://www.jotform.com/63302913703347. Let us know if it's the same.