What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is giving a connection error

    Asked by nildamedya on July 07, 2017 at 11:16 AM

     

    My form is giving a connection error. Can you help me please?

    Page URL:
    www.radyoproduksiyon.com

    Screenshot
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    JotForm Support

    Answered by david on July 07, 2017 at 01:23 PM

    I checked your page and the form is loading on my end:

    If this is still not the case on your end, let us know and we will take another look.

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    Answered by Murat Albayrak on July 08, 2017 at 01:51 AM

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    JotForm Support

    Answered by ashwin_d on July 08, 2017 at 03:37 AM

    Hello Murat,

    Have you removed JotForm from your webpage already? I did check your website and though there is a form embedded but it is not JotForm. Please check the screenshot below:

    We will wait for your response.

    Thank you!

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    Answered by nildamedya on July 08, 2017 at 04:13 AM
    Yes i have to remove it. My clients could not send files.
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    JotForm Support

    Answered by Welvin on July 08, 2017 at 05:29 AM

    It is likely a network/ISP problem. We have a similar problem before with providers like Turkcell and KabloNet. Please try this form URL instead of the original that is provided by the form builder; https://www.jotform.com/63302913703347. Let us know if it's the same.