- bcmurrayAsked on August 08, 2012 at 05:22 PM
whats up? graphic does not display. just spinning wheel. Got several complaints
- JotForm SupportjonathanAnswered on August 08, 2012 at 06:06 PM
Can you please tell us which browser your having this issue.. so far I tried them on my 3 existing browsers, and I could not reproduce it.
Please update us.
- jeanettebmzAnswered on August 08, 2012 at 06:06 PM
Here I leave you a guide about how to do that
- bcmurrayAnswered on August 08, 2012 at 06:22 PM
Watched it some more.... It appears to be a response time issue. Sometimes it shows in just a few seconds. Other times it takes as long as 45 seconds to display.
I have pretty good connectiviity from my ISP. No other sites have extended load times.
- JotForm SupportjonathanAnswered on August 08, 2012 at 06:32 PM
In the script embedded code, can you please try modifying the code of URL link sub-domain from 'form' to 'www' instead. (please see image for details)
Check if it makes a difference.
Please inform us if the issue persist.
- jeanettebmzAnswered on August 08, 2012 at 06:38 PM