What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    captcha not working

    Asked by bcmurray on August 08, 2012 at 05:22 PM

    whats up?  graphic does not display.  just spinning wheel.  Got several complaints

    Page URL:
    http://www.thedailyhomepages.com/contact.html

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    JotForm Support

    Answered by jonathan on August 08, 2012 at 06:06 PM

    Hi,

    Can you please tell us which browser your having this issue.. so far I tried them on my 3 existing browsers, and I could not reproduce it.

    Please update us.

    Thanks.

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    Answered by jeanettebmz on August 08, 2012 at 06:06 PM

    I was not able to replicate the issue in any browser (Chrome, FF and IE) , this is because Javascript is enabled in all of them

    Please make sure your browser's javascript option is enabled

    Here I leave you a guide about how to do that

     

    Jeanette

     

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    Answered by bcmurray on August 08, 2012 at 06:22 PM

    Watched it some more....  It appears to be a response time issue.  Sometimes it shows in just a few seconds.  Other times it takes as long as 45 seconds to display.  

    I have pretty good connectiviity from my ISP.  No other sites have extended load times.

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    JotForm Support

    Answered by jonathan on August 08, 2012 at 06:32 PM

    Hi,

    In the script embedded code, can you please try modifying the code of URL link sub-domain from 'form' to 'www' instead. (please see image for details)

     

    Check if it makes a difference. 

    Please inform us if the issue persist.

    Thanks.

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    Answered by jeanettebmz on August 08, 2012 at 06:38 PM

    If you already enabled javascript in your browsers and are still experiencing the same problem , I would also recommend you to delete the current embedded code (which is javascript) and replace it by  the iFrame code of your form , it should always be placed between the CEnter tags .

    I am recommending this because  I see you have another javascript code down below, and this might be in conflict with the js code of the form, so iframe method should resolve that issue