What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Show empty decimal places option is not saving in conditions.

    Asked by ngmsys on July 07, 2017 at 03:02 PM

    1. I can't save options. F.E. "Show empty decimal places"  It's not about external widgets, It's about core functionality of your service.

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    JotForm Support

    Answered by Nik_C on July 07, 2017 at 03:09 PM

    I forwarded this thread to our backend team for further checking.

    We'll inform you here about the progress of the resolution.

    Thank you for your patience.

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    Answered by ngmsys on July 09, 2017 at 04:31 PM

    The problem is happened when we try to change formula and\or option.

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    JotForm Support

    Answered by jonathan on July 09, 2017 at 05:09 PM

    Our colleague Nik_C was able to reproduced the reported issue and have already submitted a bug ticket report to our higher team support.

    We will let you know here once we have fixed it. We apologize for any inconvenience caused.


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    JotForm Developer

    Answered by cem on July 12, 2017 at 10:35 AM

    Hey ngmsys, 

    The problem has been fixed.

    Sorry for the inconvenience and thank you for your patient.

    Have a nice day!

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    Answered by ngmsys on July 13, 2017 at 06:03 AM


    And what about the same problem with widgets? 

    It's not possible to save value of options (Hide unchecked items) for checklists.

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    JotForm Support

    Answered by jonathan on July 13, 2017 at 08:23 AM

    Please refer to the relevant thread about the Checklist widget issue here https://www.jotform.com/answers/1193378

    You can post your update on that thread instead and we will attend to it as soon as we can.

    Thank you.