How does JotForm knows a transaction is successful?

  • Profile Image
    deluca
    Asked on August 08, 2012 at 06:05 PM

    Hi,

     

    How Jotform knows when a Paypal transaction is successful please?

    Is it possible to tell JotForm to only send an email to the admin when the transaction is good?

     

    Thank you,

     

    Ben

  • Profile Image
    Mike_T
    Answered on August 08, 2012 at 07:07 PM

    Ben,

    How Jotform knows when a Paypal transaction is successful please? 

    We use PayPal Instant Payment Notification (IPN) to track payment submissions.

    If your form is not tracking them well, you will have to set http://www.jotform.net/ipns/paypal.php URL as the IPN address for your PayPal Account.

    Is it possible to tell JotForm to only send an email to the admin when the transaction is good?

    We do send Email Alerts for paid submissions only. In other words, we do not send Email Alerts for Pending Submissions.

    Thank you for using our services.

  • Profile Image
    deluca
    Answered on August 08, 2012 at 07:08 PM

    Hi,

     

    Excellent for the news!

     

    Thank you!

     

    Ben