Form stopped sending to Google Sheets

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    bukensie
    Asked on July 07, 2017 at 03:50 PM

    As of yesterday, around 5pm, my Google Sheet hasn't been updated with new form submissions.  I'm receiving emails indicating forms are submitting, but the information isn't on the Google Sheet....HELP?!?!?

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    david
    Answered on July 07, 2017 at 05:11 PM

    I ran our tool to push the current set of submissions to the sheet and it looks like it succeeded.  Check your sheet to see if all submissions are currently there.

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    bukensie
    Answered on July 07, 2017 at 06:18 PM

    It was updated up until 2pm submissions today....they've stopped again....I'm missing 6 so far

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    Welvin
    Answered on July 07, 2017 at 10:13 PM

    I ran the tool again. The missing ones should now appear in the Google Spreadsheet file. If the problem persists, I would suggest re-integrating the form with Google Spreadsheet. But please note that when re-integrating, you'll be given a new sheet. You cannot use the same file when re-integrating.