What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Over Quota

    Asked by SirensBrand on July 07, 2017 at 04:44 PM

    I have the bronze plan and people trying to access my form are getting an error message that says "form over quota". This is the first and only form I've created and there are only 25 submissions so far. This needs fixing and quickly as we have a hard deadline for the ordering and I have many people complaining they can't access the form. I thought the bronze plan allowed for 1,000+ submissions...am I wrong?

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    JotForm Support

    Answered by AIDAN on July 07, 2017 at 05:42 PM

    I believe this is already being addressed in the previous thread you created: https://www.jotform.com/answers/1193845

    Kindly refrain from creating more than one thread for each question/request you have in the future, in order to avoid confusion and allow us to assist you efficiently. Thank you in advance.