What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Phishing message from home computer

    Asked by selvecchio85 on July 07, 2017 at 08:51 PM

    I can't reach jotform.com from my home computer, it says there were reports of Phishing from my IP address. I'm on a shared IP address through the ISP that services our entire town. This is a false message, how do I get this block removed?

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    JotForm Support

    Answered by Nik_C on July 08, 2017 at 12:20 AM

    Could you please provide your external IP address so we can whitelist it, here is how to get the IP: www.whatismyip.com

    We'll wait for your response.

    Thank you!