What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will I be notified before my free account reach the limit?

    Asked by Raibeavers on August 08, 2012 at 09:27 PM
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    Answered by jeanettebmz on August 08, 2012 at 09:39 PM

    Our chat is enabled based on Staff availability .

    However, drop your concern or request here and we will do our best to assist you

    Jeanette

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    Answered by Raibeavers on August 08, 2012 at 10:02 PM

    its ok, we reconnected, then we got lost again but i am very happy so far witj the help, thanks

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    Answered by jeanettebmz on August 08, 2012 at 10:45 PM

    Very glad to hear that, feel free to ask for help whenever you need it!

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    Answered by Raibeavers on August 09, 2012 at 11:26 AM
    I do have a question, I see that our plan allows us up to 10 payments (paypal I assume, that’s what we use) is this correct? Once we get our new company running more business, we will be having more than 10 payment transactions per month. In the meantime, if by chance there were 11 transactions right now that we didn’t anticipate, will you notfy us of the 11th? So we will know its time to upgrade.
    thanks

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    Answered by jeanettebmz on August 09, 2012 at 01:38 PM

    Yes, free plans allow up to 10 payments.  You should recieve a warning email message before your account reach that limit , so you'll know when it will be time to upgrade

    Cheers!