What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving notification email

    Asked by Medhealth on July 08, 2017 at 12:44 PM

    please advise. 



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    JotForm Support

    Answered by John_Benson on July 08, 2017 at 07:11 PM

    May we know what Form ID or Form Link you're not getting the notification email? Also, could you please provide us the email address that is not getting the notification email? That would be helpful for us so we can check it further.

    Related Guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    We'll wait for your response.