What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Webhooks Integration: Page is hanging when Microsoft Azure Webhook URL is added

    Asked by EllelPierrepont on July 08, 2017 at 06:29 PM

    This just started happening in the last day or two. If you paste an "https" URL into the "Add Webhook" field, it locks-up the page! For example, try pasting this into it:

    https://testsite.azurewebsites.net/api/webhooks?code=8mzJUMNLG4G9oA1YsNJYYX5YdnvixvNM5yT2WfsoIYMcnlofnCyr7g==

    The error seems to occur in your "encryption_wizard.js" code.

    Please help! I need this to be working ASAP. Thank you!

    David

  • Profile Image
    JotForm Support

    Answered by jonathan on July 08, 2017 at 09:11 PM

    I was able to see the issue when I test the URL you provided.

     

    But I think it was just your example Webhook URL that have the issue.

    I did another test using another URL and the Webhook integration is working just fine.

     

    Please check your Webhook URL also. Make use sure its a working connector.

    Let us know if you need further assistance.

  • Profile Image

    Answered by EllelPierrepont on July 08, 2017 at 10:43 PM
    Hi there,
    Thank you for getting back to me. However, your message was of no help. I know that it doesn't work with my URL. That's the problem! The Webhook URL I need to use is a valid URL often used by Microsoft's Azure cloud services. The issue is with JotForm's page to add the URL. It will lock up your page. I know that other shorter URLs will work, but I need to use the URLs with a proper authorization token, like the example I gave you.
    Could you please escalate this to a developer who understands the issue? Thank you.
    David
    ________________________________
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on July 08, 2017 at 11:24 PM

    A bug report ticket has been attached to this thread and escalated to our developers.

    We will get back to you when we have any updates.