What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    temos uma conta no Jot form, porém não consigo identificar o usuário!

    Asked by Jorge  on July 09, 2017 at 10:00 AM

    Recebemos mensagens anexadas ao formulário Jotform nos seguintes e-mails: contato@jlqautomacao.com.br; j.quadros@jlqautomacao.com.br; e comercial@jlqautomacao.com.br

    porém quando tento "logar" com um destes e-mails o Jotform informa que usuário não cadastrado!

    seria possível os senhores identificarem o usuário que "usa" estes e-mails? É possível que o desenvolvedor de nossa página tenha cadastrado um e-mail que não conseguimos identificar e redireciona aos e-mails mencionados!

    Certo da atenção dispensada.

     

    Atenciosamente,

     

    Jorge Quadros!

    Page URL:
    www.jlqautomacao.com.br

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    JotForm Support

    Answered by Mike_G on July 09, 2017 at 12:10 PM

    We would like to apologize for any inconvenience. I can confirm that there is no account associated with those email addresses you mentioned. It is possible that those email addresses were used by someone who submitted one of our users form that is why you received a confirmation email. Unfortunately, we do not have a way of knowing that unless you provide us the link to the form or the website where the form is embedded. By any chance, can you please check if there is a reply-to email address on the email you received and let us know that detail?