How do I rename an existing jotform so that the new name displays on other social media?

  • Profile Image
    lizz700
    Asked on July 09, 2017 at 12:07 PM

    Hi,

     

    I renamed a registration form that I used in 2016 and the name saved. The problem is when I try to post the new form onto a website or Facebook the original name from 2016 displays and not the new name for 2017. Can you please tell me how to fix this?

    I don't have it posted yet because it shows 2016. When I select to post the file to FB, the old name displays but I cannot access it.

    I tried to clone the form but then it says "Clone of 2017 USA Powerlifting Iron Classic".

    Thanks for your help.

     

    Lizz Smullen

     

  • Profile Image
    Jan
    Answered on July 09, 2017 at 01:45 PM

    Please try updating the "Page Title" and "Title" first. Here's a guide: 

    1. Click "Settings" in the top menu. Go to "Form Settings" section and then click the "Show More Options" button.

    2. Scroll down and you'll see the "Page Title". Please change it to your preferences.

    Related guides:
    How-to-Change-the-Title-or-Name-of-your-Form
    How-to-Change-the-Page-Title-of-the-Form

    After that, please try to share it again on Facebook. If it is still the same, please let us know. We might need to use the Facebook Sharing Debugger to scrape the updated data.

    Hope that helps. Thank you.