Field information won't show up in text box

  • nrdadmin
    Asked on July 9, 2017 at 4:02 PM

    On my form 71885757756174 I'm attempting to have all the information populate in a text box for the user to verify their information. For some reason, only certain information is transferring over. I've double check that that unique names are correct.

  • David JotForm Support Manager
    Replied on July 9, 2017 at 4:54 PM

    I checked that form, and I could not locate any URL with parameters. If that is not the form, please let us know which one is, so we can check further.

    Also, please let us know which of the following workarounds you are trying to implement:

    1) https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters 

    2) https://www.jotform.com/help/351-How-to-Automatically-Pass-Form-Data-to-Another-Form 

    3) https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

  • nrdadmin
    Replied on July 9, 2017 at 5:00 PM

    https://form.jotform.us/71885757756174?displayDate=Fri%20Jun%2030%202017&displayTime=12:30am-1:00am&slotId=f7651d05e6942879c9f0f6d863a2e15f

     

    This is the demo link I've been working with. If you go through, fill out part of the form, on the second page where the user would confirm their information, not everything is transferring over.

  • David JotForm Support Manager
    Replied on July 9, 2017 at 5:33 PM

    I have cloned your form, this is what I found:

    1) There is no submit button, so I had to add one to my clone version.

    2) The pre-populated data through field parameters is being submitted:

    Field information wont show up in text box Image 1 Screenshot 20

    Can you please try adding the submit button to your form, and then can you allow us to do a real submission through link you share, the pre-populated data should be submitted as well.

  • nrdadmin
    Replied on July 9, 2017 at 6:05 PM

    The submit button has no bearing on the issue I'm having.

     

    Field information wont show up in text box Image 1 Screenshot 30

     

     

     

     

     

    The information is not transferring over to the second page.

     

    Field information wont show up in text box Image 2 Screenshot 41

     

     

  • David JotForm Support Manager
    Replied on July 9, 2017 at 7:17 PM

    In order to fix the issue, please set the "Clear hidden fields values" to "Don't clear":

    Field information wont show up in text box Image 1 Screenshot 30

    Result:

    Field information wont show up in text box Image 2 Screenshot 41  

  • nrdadmin
    Replied on July 9, 2017 at 7:44 PM

    Thank You!