Cleared upload storage

  • folpa
    Asked on July 9, 2017 at 4:06 PM

    I cleared submissions from my form - but my upload space is not cleared.  Can you clear it for me.?

     

    Thanks

  • jonathan
    Replied on July 9, 2017 at 4:55 PM

    Your form have submissions upload which counts to your account upload storage.

    I already checked and cleared form cache. The current upload storage used is up to date.

    You will have to delete more submissions if you are after to going below the upload limit of your FREE subscription.

  • folpa
    Replied on July 9, 2017 at 6:44 PM
    I deleted all the submission. Please clear the cache again. I don't
    know what was wrong I thought that they were all cleared before.
    Thanks
    admin@leesburgpublicarts.org
    ...
  • jonathan
    Replied on July 9, 2017 at 7:01 PM

    I checked your account and I see it was already cleared. Try re login again at https://www.jotform.com/login

    Let us know if still not resolved.