Cleared upload storage

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    folpa
    Asked on July 09, 2017 at 04:06 PM

    I cleared submissions from my form - but my upload space is not cleared.  Can you clear it for me.?

     

    Thanks

  • Profile Image
    jonathan
    Answered on July 09, 2017 at 04:55 PM

    Your form have submissions upload which counts to your account upload storage.

    I already checked and cleared form cache. The current upload storage used is up to date.

    You will have to delete more submissions if you are after to going below the upload limit of your FREE subscription.

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    folpa
    Answered on July 09, 2017 at 06:44 PM
    I deleted all the submission. Please clear the cache again. I don't
    know what was wrong I thought that they were all cleared before.
    Thanks
    admin@leesburgpublicarts.org
    ...
  • Profile Image
    jonathan
    Answered on July 09, 2017 at 07:01 PM

    I checked your account and I see it was already cleared. Try re login again at https://www.jotform.com/login

    Let us know if still not resolved.