What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I copied a video link and it shows up except when I go to preview the video disappears

    Asked by vizcarrac63 on July 10, 2017 at 01:07 AM
    Page URL:

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    Answered by WilliamR on July 10, 2017 at 01:29 AM

    I am not 100% if I understood your concern correctly. Can you provide us more details about your concern and how is your issue related to jotform? If you can provide us more information, that would be very helpful, so that we can advise you accordingly.

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    Answered by vizcarrac63 on July 10, 2017 at 12:43 PM
    I copied a video URL and placed it in the URL video section of my page. The link shows up but when I preview it, the video disappears!
    Sent from my iPhone
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    JotForm Support

    Answered by BJoanna on July 10, 2017 at 03:17 PM

    Do you have issue with a video that you added to your form? Is this the form you have issues with http://www.jotform.us/form/71900226574151?

    Please update the YouTube widget on your form, to resolve this issue. 

    Here is my cloned form: https://form.jotformpro.com/71905571988976 

    Feel free to test it and clone it.

    If you have issues with some other form, please provide is ID of that form

    Let us know if you need further assistance.