I copied a video link and it shows up except when I go to preview the video disappears

  • vizcarrac63
    Asked on July 10, 2017 at 1:07 AM
  • WilliamR
    Replied on July 10, 2017 at 1:29 AM

    I am not 100% if I understood your concern correctly. Can you provide us more details about your concern and how is your issue related to jotform? If you can provide us more information, that would be very helpful, so that we can advise you accordingly.

  • vizcarrac63
    Replied on July 10, 2017 at 12:43 PM
    I copied a video URL and placed it in the URL video section of my page. The link shows up but when I preview it, the video disappears!
    Sent from my iPhone
    ...
  • BJoanna
    Replied on July 10, 2017 at 3:17 PM

    Do you have issue with a video that you added to your form? Is this the form you have issues with http://www.jotform.us/form/71900226574151?

    I copied a video link and it shows up except when I go to preview the video disappears Image 1 Screenshot 40

    Please update the YouTube widget on your form, to resolve this issue. 

    I copied a video link and it shows up except when I go to preview the video disappears Image 2 Screenshot 51

    Here is my cloned form: https://form.jotformpro.com/71905571988976 

    I copied a video link and it shows up except when I go to preview the video disappears Image 3 Screenshot 62

    Feel free to test it and clone it.

    If you have issues with some other form, please provide is ID of that form

    Let us know if you need further assistance.