- enrique_manuelAsked on July 10, 2017 at 02:33 AM
Hello, I'm a new user that is trying to create a form that would be used in China. I can use Jotform website to create my form but I discovered that the web page that has it can't be opened from China without using a VPN. Is there any solution to this problem? Following you can see the form's link.
Waiting for your reply.
- JotForm Supportashwin_dAnswered on July 10, 2017 at 02:54 AM
It seems our domain https://form.jotform.me is blocked in China and that is the reason why you are not able to access your form.
Please note that our domain https://www.jotform.com is not blocked and it should work fine. I would suggest you to please use the following form URL and see if this works fine:
Hope this helps.
Do get back to us if you have any questions.
- enrique_manuelAnswered on July 10, 2017 at 03:10 AM
I confirm that suggested link works fine. For the future, should I use following form URL:
https://www.jotform.com/"number that identify the form"
or do I have to contact you every time?
Thank you and have a nice day!
- JotForm Supportashwin_dAnswered on July 10, 2017 at 03:23 AM
I am glad to know that the alternative form URL shared works as expected. Yes you can use the domain shared by me to access any form with format: