What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can't I open my published form?

    Asked by xiaoyankai on July 10, 2017 at 03:50 AM

    I can't not open my published form.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 10, 2017 at 04:36 AM

    I checked the form link (https://form.jotform.me/71578287588477) you have provided but I wasn't able to replicate the issue. The form loads fine on my end.

    Are you still experiencing the problem? If yes, may we know what device, version and on which browser you are using when accessing the form? Could you please confirm that it is not an internet issue on your end?

    We'll wait for your response.